Terms of Use

Last updated 28 October 2026

Using Letterlings

Letterlings is for personal, family use. An adult must create the account and is responsible for it. Please do not copy the app's artwork, audio or letter content for use elsewhere.

Free and paid

Part of the app is free, for one child profile: the first five letters or numbers of each available set, including English, Gujarati and Hindi sets. The full plan opens the paid features:

• every letter and number in the available sets;
• multiple child profiles for the family;
• stroke-by-stroke progress reports;
• printable practice sheets.

Plans and payment

• The full plan is offered through auto-renewing Monthly, 3 Months and Yearly subscriptions. Monthly is billed once every month, 3 Months once every three months, and Yearly once every year.
• The available plans, total amount charged for each billing period, local currency and any eligible offer are shown before you confirm a purchase. A monthly equivalent, if shown, is for comparison; a three-month or yearly plan is charged for its full billing period.
• Purchases are made and billed through Google Play using the payment method on your Google account. Payment is taken when you confirm the purchase, or when an eligible free trial ends.
• Only an adult may make a purchase. In the app, plans sit behind a grown-ups check.
• One active full plan covers the child profiles on the same family account, including on other supported Android devices signed in to that Letterlings account.
• Lifetime is not currently offered for new purchases. Previously purchased Lifetime access is described below.

Free trials and offers

A free trial or introductory offer is available only when explicitly shown before purchase. Its eligibility, duration, introductory charges, regular subscription price and billing period are shown with the offer. Not every plan or account is eligible.

If you start a free trial and do not cancel before it ends, it converts to the paid subscription at the price and billing frequency shown before purchase. Offer eligibility is determined by the applicable offer conditions and Google Play.

Automatic renewal and cancelling

• Monthly, 3 Months and Yearly subscriptions automatically renew every one, three or twelve months respectively, until cancelled. The applicable renewal price is disclosed through Google Play.
• To avoid the next renewal charge, cancel before the renewal date shown in Google Play.
• In Letterlings, open Grown-ups and use Manage or cancel subscription to open Google Play's subscription management page.
• You can also open the Google Play Store app, tap your profile picture, then Payments & subscriptions → Subscriptions → Letterlings → Cancel subscription.
• Uninstalling the app or deleting your Letterlings account does not cancel a subscription. Manage cancellation separately through Google Play.
• Turning off renewal normally leaves your paid access active until the end of the billing period already paid for. After it expires, the account returns to the free plan. Your children's progress is kept unless you delete the account. Refunds or revoked purchases may affect access earlier.

Previously purchased Lifetime access

Lifetime is no longer offered for new purchases. If you previously purchased it, your access remains subject to the terms that applied when you bought it. It is a one-time purchase with no subscription renewal. Removing Lifetime from the current plans screen does not by itself revoke existing Lifetime access or prevent restoration of an eligible purchase.

Failed payments

If a renewal payment fails, Google Play may retry the payment and provide a grace period. Access may continue during an applicable grace period. If the subscription becomes inactive or enters account hold, paid features may be unavailable until payment is resolved and Google Play confirms active access.

Restoring a purchase

If a plan you have paid for does not show, sign in to the same Letterlings account and tap Restore a purchase on the plans screen, with the Google account you bought it with signed in to Google Play. This applies to active subscriptions and eligible historical Lifetime purchases. Restoring a purchase does not extend an expired subscription or undo a refund.

Price changes

Subscription prices may change. A price change does not change a billing period you have already paid for. Google Play provides applicable notices and requests agreement where required before a changed renewal price takes effect. You can review your subscription and cancel before the next renewal in Google Play.

Refunds

Refund requests are handled under Google Play's applicable refund rules and any rights provided by applicable law. You can request a refund through Google Play. You can also contact us if you need help with a purchase. Cancellation alone does not automatically issue a refund.

What we promise, and what we do not

We work to keep the app accurate and available, but cannot promise it will never be unavailable or contain a mistake. Letterlings is an aid to learning, not a substitute for teaching. Nothing in these terms limits rights that cannot be excluded under applicable law.

Ending the agreement

You can stop using the app and delete your account at any time. Account deletion removes access to that Letterlings account and its saved child profiles and progress; it does not cancel Google Play billing. Review or cancel your subscription in Google Play before deleting the account. We may suspend an account being used to harm the service or other people.

Contact

Email support@prixelstudioz.com.