Delete your account

Letterlings · account and data deletion

You can delete your Letterlings account and everything stored with it. You do not need to be signed in to this page to read these instructions.

In the app

1. Open Letterlings and tap Grown-ups on the home screen.
2. Pass the grown-ups check.
3. Tap Delete account and confirm.

Deletion happens straight away.

By email

If you cannot open the app, email support@prixelstudioz.com from the address on the account and ask for deletion. We will confirm within 30 days.

What gets deleted

Deleted	Kept
Your account and sign-in details	Nothing that identifies you
Every child profile — names, avatars, age bands	Anonymous, aggregated counts that cannot be traced back to anyone, and billing records Google keeps for its own legal reasons
All practice progress and scores
Anything you drew that was synced

Purchases are handled by Google Play. Deleting your Letterlings account does not cancel a subscription — cancel that in the Play Store under Subscriptions.